Saying goodbye to a beloved pet is never easy

UNCONDITIONAL LOVE: For some people the grief process from the losing a pet can be as intense as that of dealing with the passing of any other family member.
UNCONDITIONAL LOVE: For some people the grief process from the losing a pet can be as intense as that of dealing with the passing of any other family member.

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In an increasingly insular world, our pets fulfill an important role in our lives. They're not just our companions, they're members of our families.

When they pass away, it can be absolutely devastating. The grief process can be the same as losing any other loved one.

That's why the team at Patch and Purr provide the same level of delicacy and support to grieving pet owners as they would to any other bereaved person.

The pet cremation service - which is owned by Invocare, one of the nation's leading funeral providers - offers families the ability to give their loved one the farewell they deserve, in an emotionally safe and supportive environment.

"For a lot of people, losing a pet means the loss of a beloved member of the family" NSW State Manager, Ana Kingi explains.

"People refer to them as their babies, and with the unconditional love they give, we certainly understand how they can be someone's entire world. That's why we offer our clients free grief counselling and a space where they can begin to come to terms with their loss."

Patch and Purr provide after-care services for pets of all shapes and sizes, from cats and dogs, through to birds, reptiles, rabbits and even horses. The entire process is designed to be as stress free and caring as possible. From the initial conversation with a friendly and supportive staff member, to the day of cremation, clients are made to feel safe and reassured that their loved one is being cared for.

They also offer a number of options when it comes deciding how to receive the ashes, from urns and memory boxes to teddy bears. Patch and Purr even has quiet spaces where families can say their final goodbyes.

"For us, it's about providing a really high standard of quality care to our families, and making sure they're supported through one of the most difficult periods of their life," Ana said.

"That's why we recently launched a completely online service to make it even easier on the grieving. Some of our clients find it difficult to speak on the phone or discuss the situation. So, this allows people that little bit of extra time they may need to really explore their options.

"When everything has been organised, we call the client at a time that is convenient to them and bring their beloved pet into our care."

Patch and Purr provides services in Greater Sydney, the Blue Mountains, the Illawarra, the South Coast, the Central Coast, the Southern Highlands and Newcastle.

For more information about Patch and Purr and their services, call 1300 112 711 or visit their website: https://www.patchandpurr.com.au/

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This story Saying goodbye to a beloved pet is never easy first appeared on St George & Sutherland Shire Leader.