The journey to becoming Campbelltown's top business was no easy feat for the team at Flight Centre Macarthur.
The popular travel agency took out the prestigious Business of the Year award at last night's Campbelltown-Macarthur Local Business Awards.
Team leader Brendan Cascarino said the Flight Centre crew worked hard to make sure their customers had the best travel experience.
"What's important to us is ensuring that our customers have the ideal experience," he said.
"It becomes personal for us as travel agents, whether it's the first time they are going or the eighth time, we want to make sure it is good every time.
"The biggest compliment we can receive is referrals or returning customers - and we are very grateful for that."
Mr Cascarino said it was humbling to win the night's top nod.
"It was so exciting to receive the award," he said.
"Not just to be recognised by our customers but the other businesses in the Macarthur community.
"It means a lot to know that we are doing well and keeping our customers happy."
Mr Cascarino said his staff deserved all the credit for the award.
"We want to thank Macarthur Square because they have been awesome to work with - and our customers, of course," he said.
"But I want our staff to be recognised because they go above and beyond to make their customers happy - and the customers are noticing that.
"Their hard work is being recognised."