Patients vote Macarthur Cancer Therapy Centre the best in NSW

Patients vote Macarthur Cancer Therapy Centre the best in NSW

It's official - patients have declared the Macarthur Cancer Therapy Centre is the best in the NSW for the third year running.

Results of the annual Outpatient Cancer Clinics Patient Survey placed the medical unit as the best public cancer therapy centre in the state.

Macarthur Cancer Therapy Centre Associate Professor Stephen Della-Fiorentina said the results reflected the dedication of the centre's staff.

"It’s the people and it’s the culture - they care about their patients," he said.

"That continuance of care before, during and after chemotherapy or radiation is a model we have been fine-tuning over the last decade.

"It is the main reason we have sustained excellence in cancer outpatient care judged by patients for the last three surveys.

“I talk about this to everyone when I can - to be the best in the state the first time was an achievement but to sustain it three surveys in a row is worth talking about."

Associate Professor Della-Fiorentina said the high-quality of the Macarthur Cancer Therapy Centre attracted the very best medical staff.

"Nurse unit manager Denise Burns has a waiting list of people wanting to work here and, from a medical perspective, we always have lots of applicants when we have a vacancy," he said. "Others centres are coming to us, wanting to learn from us.

"We are always keen to share and help others provide the same level of care."

The results of the Bureau of Health Information's 2017 survey (released at the end of 2018) found the Centre performed significantly better than the NSW average on 13 questions.

It topped the state in five areas of the survey, including patients having the side effects of their treatment explained thoroughly, assistance managing those side effects and patients feeling like they’d had valuable time with their health professionals.

The Macarthur Cancer Therapy Centre sees up to 220 patients a day and manages 1600 newly-diagnosed adolescent and adult patients every year.

Staff see them for appointments after a cancer diagnosis and for the treatment of existing cancers.